These terms apply when you use the Jewel Door app, either as a customer renting jewellery, or as a shop owner/staff managing a shop on the platform. By using the app, you agree to these terms.
The service
Jewel Door connects customers with jewellery rental shops. Jewel Door provides the booking, payment, and management platform; the individual shop you rent from is responsible for the jewellery, its condition, and fulfilling your booking.
Your account
- You must provide accurate information when registering, and keep your password confidential.
- You are responsible for activity under your account.
- A Shop ID is required to sign in — each shop issues its own.
Bookings, payments and cancellations
- A booking is confirmed once the required advance payment is received.
- Payments are processed through our payment partner, PayU; by paying, you also agree to PayU's applicable terms.
- Rented jewellery must be returned by the agreed date, in the condition it was supplied. Shops may charge for damage, loss, or late return, as disclosed at the time of booking.
- Cancellation and refund terms are set by the individual shop and shown to you before you pay.
Shop owners and staff
If you operate a shop on Jewel Door, you are responsible for the accuracy of your jewellery listings, pricing, and for honouring bookings made through the platform. Shop subscription fees, where applicable, are billed separately from customer rental payments.
Acceptable use
Don't use the app to submit false information, attempt to access another shop's or customer's data, or interfere with the service's normal operation.
Changes to these terms
We may update these terms from time to time. Continued use of the app after an update means you accept the revised terms.
Contact us
Jewel Door is a product of Liyatto. Questions about these terms can be sent to liyatto2023@gmail.com, or to the shop you have an account with.